Skip to main content

Common Issues

Frequently encountered issues and solutions.

Why is my SEO Agent not ready?​

The SEO Agent requires Website Crawl, Brand Voice, and Knowledge Base to be completed. Check the Dashboard for progress on each requirement.

Why are my keywords showing no data?​

Keyword data comes from the Google Ads API and may take a moment to load. If data consistently shows no results, the keyword may have very low search volume.

Why can't I publish?​

Publishing requires an active CMS connection (WordPress or Webflow) and a Teams plan or higher. Check Settings > WordPress or Webflow to verify your connection.

My on-page audit results disappeared​

Audit results are saved per website. Make sure you're viewing the correct website.

Further Help​

For any other issues, contact support@rankioz.com.